Boss Cleanup30-day money-back guarantee
If Boss Cleanup isn’t right for you, ask for a refund within 30 days of your purchase and you’ll get your money back in full. You don’t need to give a reason, though we’d love to hear how we could do better.
How to ask for a refund
- Find your receipt email from Paddle and use its link to manage your order, or go to paddle.net and look up your purchase.
- Or email support@aigoco.com with the email address you used and your order number.
Paddle, our merchant of record, processes refunds to your original payment method, including any sales tax or VAT you paid. Most refunds arrive within 5 to 10 business days, depending on your bank.
What happens to your license
Once a refund is processed, the license key is switched off on every Mac it was activated on. Boss Cleanup goes back to the free version, and your settings stay on your Mac.
After 30 days
Purchases older than 30 days usually aren’t refundable, but if something has gone wrong, such as a duplicate purchase or a problem we can’t fix, write to us and we’ll look at it fairly. This doesn’t affect any rights you have under the consumer law where you live.
Mac App Store purchases
Apple handles payments for copies bought on the Mac App Store, so we can’t refund them. Request a refund from Apple at reportaproblem.apple.com.
Abuse
We may decline refunds when there are signs of fraud or repeated buy-and-refund patterns.